Taking care of the environment is our main objective. As we are surrounded by nature, we must take care of it, preserve it and protect it. Therefore, we suggest the following recommendations:

 

1. Respect speed limits as there may be animals crossing.

2. Parties are not allowed on the estate. When you want to party,, contact Bruce who can give you some options to have fun near Akumal.

3. Music is only allowed at moderate volume until 11:00 pm.

4. Littering in common areas and on the beach is prohibited.

5. Garbage must be separated into organic and inorganic. 

6. Help us to protect the flora and fauna of our ecosystem, do not mistreat the animals or plants that surround us, in turtle watching season do not use white lights as this disorients them, it is strictly forbidden to touch them or take pictures with flash.

7. Check in starts at 15:00 hours. 

8. Check out is at midday 12:00 hrs, any delay has an extra cost equivalent to one night, so be careful not to be late. 

9. The tenant has responsibility for any damage to the furniture of the house. On arrival you will be asked for your credit card to make a 20,000 Peso ($1000) deposit for the furniture and equipment of your tenancy, if any furniture is broken, damaged or lost the guest must cover the value of the same, it is important to report any damage to the service people.

10. Stela Luxury Home is a 100% smoke-free area, so smoking is not allowed inside the house, but there are areas, such as the terraces and balconies, where smoking is permitted. 

11. It is very important not to use the toilets as domestic waste disposal, so please put cosmetic paper tissues and other waste into the garbage cans.  In this way, we will avoid damage to our septic tanks and treat our sewage properly. 

12. At Stela Luxury Home we care for the environment, that is why we ask you to use biodegradable soaps and shampoos.

13. At the jacuzzi and swimming pools, it is strictly forbidden to dive, push or walk on the edges. Please help us to prevent accidents.

14. For your safety, guests are not allowed to operate the Jacuzzi controls, if you need help please ask the house staff to do it for you. 

15. When you leave the house please remember to turn off the lights and air conditioning, be sensible with energy consumption for the good of the planet.

16. Pets are not allowed, we know it is very difficult to leave our companions at home, but for this occasion it will be necessary; we hope for your understanding.

17. To provide better security for our guests the house will be monitored 24 hours a day by a closed circuit camera system.

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Rules for the use of kayak's and Paddle Boards 

1. When using a Kayak or Paddle Board you must wear a life vest, it is mandatory for your safety. 

2. The equipment must be returned as it was given to you, be careful with the paddles, prevent them from sinking or being taken away by the current. In case of loss or damage to any equipment, the guest will be responsible and must cover the value of the equipment.

3. The Kayak and Paddle Boards experience is at your own risk, we are not responsible for any accidents that may arise, please be careful.